About The Letter Business Bureau
For over 15 years, we have been the trusted voice for individuals and businesses seeking professional resolution to their disputes. Our team of expert legal writers and communication specialists has helped thousands of clients achieve favorable outcomes through the power of well-crafted complaint letters.
To empower individuals and businesses by providing expertly crafted complaint letters that command respect, demand attention, and achieve results. We believe everyone deserves to have their voice heard and their concerns addressed professionally and effectively.
The Letter Business Bureau was founded in 2009 by Margaret Thompson, a Harvard-trained attorney who recognized a critical gap in the legal services market. While many people faced legitimate grievances with businesses, service providers, and institutions, they lacked the resources or expertise to communicate their concerns effectively.
What started as a small practice helping friends and family has grown into a comprehensive service that has assisted over 10,000 clients in resolving disputes across various industries and situations.
Today, we continue to uphold our founding principles: professional excellence, client confidentiality, and results-driven service.
Key Milestones
- • 2009: Founded by Margaret Thompson
- • 2012: Expanded to employment law disputes
- • 2015: Launched online service platform
- • 2018: Reached 5,000 successful cases
- • 2021: Introduced 24-hour rush service
- • 2024: Celebrating 15 years of service
Our Core Values
We focus on achieving tangible outcomes for every client, not just writing letters.
Your privacy is paramount. We maintain strict confidentiality in all our dealings.
Every letter is personalized to your unique situation and desired outcome.
We maintain the highest standards of professional writing and legal accuracy.
Meet Our Expert Team
J.D. Harvard Law, 20+ years experience
Margaret founded The Letter Business Bureau after witnessing too many individuals struggle to have their voices heard in disputes with corporations and institutions.
Specialties:
J.D. Stanford Law, Former Corporate Attorney
David brings 15 years of corporate law experience to help clients navigate complex business and regulatory disputes.
Specialties:
M.A. Communications, Legal Writing Certificate
Sarah specializes in consumer protection and has helped thousands of individuals resolve disputes with retailers and service providers.
Specialties:
M.A. Industrial Relations, HR Certification
James combines HR expertise with legal writing skills to address sensitive workplace situations with professionalism and tact.
Specialties:
American Bar Association
Professional Member
National Association of Consumer Advocates
Certified Member
Better Business Bureau
A+ Rating